Shop by Brand
Shop by Price

Delivery Information

Friday 9th April 2021

We hope that new orders will be dispatched and delivered within 3-5 working days.

Delivery

England, Scotland, and Wales (excluding Scottish Highlands and Islands)

Standard Delivery – flat rate £7.95

The size and weight of the order determines which courier is used between DPD, DHL, and TNT. In all cases you will receive a premium service, that allows you to track your parcel which is usually delivered the following working day from dispatch* but this is not guaranteed. In the case of DPD and DHL, you will receive a 1 hour expected delivery window, whereas with TNT you will be advised what day delivery is expected. 

Next Day Delivery

Unfortunately, due to the continued impact of COVID-19 on the volume of orders we receive, and some of our couriers not guaranteeing next day delivery, we have taken the decision to remove this option for the time being, until we can be sure next day delivery means next day. 

Tractor and Ride-on Mower Delivery

Ride-on mowers must be delivered by our own drivers. Delivery is charged at £7.95 to addresses within 100 miles of our Worcester showroom (WR5 1HF). Additional charges apply to delivery addresses beyond this, please contact us for a quote.

Scottish Highlands, and Remote Scotland

We are charged a surcharge by our couriers to deliver to addresses in these locations. Garden Machinery Direct covers the standard delivery fee, but the surcharges imposed by the courier must be paid by the customer.

Orders under 30 kg

Standard Delivery DHL - £15

Delivery is usually expected within 2-3 working days* from dispatch.

Orders over 30 kg

Standard Delivery TNT – from £29.70, charges are calculated based on the weight of the order. Enter the delivery postcode on the basket page for a postage quote.

Delivery is usually expected within 2-3 working days* from dispatch.

Channel Islands, Scottish Islands, and Isle of Man

We are charged a surcharge by our couriers to deliver to addresses in these locations. Garden Machinery Direct covers the standard delivery fee, but the surcharges imposed by the courier must be paid by the customer.

Orders under 30 kg

Standard Delivery DHL – £20

Delivery is usually expected within 2-3 working days* from dispatch.

Orders over 30 kg

Standard Delivery TNT – from £29.70, charges are calculated based on the weight of the order. Enter the delivery postcode on the basket page for a postage quote.

Delivery is usually expected within 2-3 working days* from dispatch.

Northern Ireland

We no longer offer this option as standard on our website due to the substantial postage costs imposed on us because of Brexit. However, please feel free to email us with your full order and delivery address to sales@gardenmachinerydirect.co.uk and we can provide a postage quote.

*Please note, we cannot be held responsible for any delivery delay issues beyond our control, including adverse weather conditions and courier mistakes. We will endeavour to post any regional delay updates on this page as appropriate.
 

Couriers

With orders sent with both DPD and DHL, you will benefit from full tracking information, a 1-hour predicted delivery window, and proof of delivery.

Where orders are too heavy to send with DPD/DHL, we will usually dispatch these with TNT. You will benefit from full tracking information and be able to see the day of expected delivery.

Our couriers are usually able to leave your delivery in a safe place; please leave a note during checkout and we will pass this onto the courier. However, we cannot guarantee your request will be actioned, and if it is, we are not responsible for any loss or damage occurred because of your instructions.
 

International Delivery

Due to the COVID-19 pandemic and Brexit, it is with regret that we are unable to ship internationally. This includes the Republic of Ireland. We will update this page when we resume our international shipping services.
 

Further Delivery Need-to-knows

Packaging

All the machinery we sell is brand new (unless explicitly indicated) as is tested by our trained technicians prior to dispatch, as authorised to do so by the manufacturer. This means that there may be traces of oil or fuel in the machine, and very minor signs of use. The machine may not also come in its original box, as sometimes machines are sent to us in bulk and without individual boxes, and sometimes their boxes may not be deemed suitable for onward travel. This is all completely normal, but if you have any concerns please do contact us.

Out of stock items

Orders will be dispatched only when all items are available. If you require any items sooner, please place your order containing only in stock items and place a separate order containing out of stock items.
 

If you have any other queries relating to delivery, please contact us.

Garden Machinery Direct